{"id":1748,"date":"2018-06-28T18:28:33","date_gmt":"2018-06-29T01:28:33","guid":{"rendered":"https:\/\/alvaka.net\/beta\/?p=1748"},"modified":"2026-09-27T20:21:19","modified_gmt":"2026-09-28T03:21:19","slug":"six-most-dreaded-it-projects","status":"publish","type":"post","link":"https:\/\/www.alvaka.net\/beta\/six-most-dreaded-it-projects\/","title":{"rendered":"Six of the Most Dreaded IT Projects"},"content":{"rendered":"<p><em>Written by Dan Tynan (Writer, Editor, and Consultant). Originally posted on CIO.com on June 25, 2018. Alvaka Networks CEO, Oli Thordarson, and\u00a0CTO, Unnar Gardarsson, contribute to this discussion on what projects IT professionals\u00a0dread the most.<\/em><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignright wp-image-3065\" src=\"https:\/\/www.alvaka.net\/wp-content\/uploads\/2018\/06\/IT-Frustrations.jpg\" sizes=\"(max-width: 360px) 100vw, 360px\" srcset=\"\/wp-content\/uploads\/2018\/06\/IT-Frustrations-200x141.jpg 200w, \/wp-content\/uploads\/2018\/06\/IT-Frustrations-300x214.jpg 300w, \/wp-content\/uploads\/2018\/06\/IT-Frustrations-400x283.jpg 400w, \/wp-content\/uploads\/2018\/06\/IT-Frustrations-600x424.jpg 600w, \/wp-content\/uploads\/2018\/06\/IT-Frustrations-768x543.jpg 768w, \/wp-content\/uploads\/2018\/06\/IT-Frustrations-800x566.jpg 800w, \/wp-content\/uploads\/2018\/06\/IT-Frustrations-1024x724.jpg 1024w, \/wp-content\/uploads\/2018\/06\/IT-Frustrations-1200x849.jpg 1200w, \/wp-content\/uploads\/2018\/06\/IT-Frustrations.jpg 1600w\" alt=\"Man punching through a screen\" width=\"360\" height=\"255\" \/>The projects that most IT professionals dread are the thankless yet essential tasks that garner little acknowledgment or respect.<\/p>\n<p>Patch management isn\u2019t glamorous, but fail to keep up and your organization could suffer a massive security breach. Cloud migration projects aren\u2019t often sexy, but running email servers on premises in 2018 is a bit like using rotary phones. Enterprise resource planning (ERP) implementations and upgrades have been the poster child for IT project failure for more than a decade, but most large organizations can\u2019t survive without some kind of ERP system.<\/p>\n<p>Technology is almost never the root cause of hellish IT projects. More often tech initiatives fall into disarray thanks to unrealistic expectations, a failure to adequately scope, cultural clashes, procrastination, or a lack of adequate support from on high.<\/p>\n<p>The solutions to hellish IT projects are usually straightforward, but the devil is in the details.<\/p>\n<h4><strong>1. Enormous patches at the last minute<\/strong><\/h4>\n<p><a href=\"https:\/\/www.alvaka.net\/software-patching-best-practices-18-must-do-tips\/\"><strong>Patching<\/strong><\/a>\u00a0is one of those essential chores nearly every IT pro hates to do. But put it off too long, or fail to ensure that all your machines are up to date, and your organization could end up like Equifax.<\/p>\n<p>\u201cWe are constantly being thrown big projects where patching has not taken place for months or years,\u201d says Oli Thordarson, CEO of IT services provider Alvaka Networks. \u201cSometimes it can be hundreds of production servers, along with dev and test servers. Knowing that if something goes wrong we can blow up a big internet presence for a brand name is stressful. That\u2019s why internal staff sometimes procrastinates on patching, until all of a sudden management looks at the situation and realizes it is overwhelming.\u201d<\/p>\n<p>A few years ago Alvaka was doing a big Windows patch job for a city police department, says Thordarson. Everything went fine for the rank and file\u2019s desktops. But the PCs for the chief of police, captains, and lieutenants were all down for the count \u2014 and they were not happy about it.<\/p>\n<p>\u201cTop brass at police departments are not shy people,\u201d he says. \u201cThey\u2019re calling us and they\u2019re PO\u2019d because they can\u2019t log in and do what they needed to do.\u201d<\/p>\n<p>Turns out they were using slightly different machines with third-party apps that were causing a conflict.\u00a0<strong><a href=\"https:\/\/www.alvaka.net\/patchworx\/\">Thordarson\u2019s<\/a>\u00a0team was able to roll back the patches, isolate the problem, and fix them in about 30 minutes<\/strong>. But it was a tense and stressful half hour.<\/p>\n<p>The worst patch jobs are the ones where systems have been neglected for years, adds Alvaka CTO Unnar Gardarsson (who says he is one of the rare IT pros who actually enjoys patching).<\/p>\n<p>\u201cThe \u2018oh sh*t moment\u2019 is when I\u2019ve patched something and the servers take abnormally long to come back, or don\u2019t come back at all,\u201d he says. \u201cIn some cases I can go into the virtual machine recovery console and look at the server. In other environments all I can do is patch and pray.\u201d<\/p>\n<p>Lessons learned: To avoid worst case scenarios, take extra care to make sure you have a thoroughly tested backup plan that accounts for every single system, says Gardarsson.<\/p>\n<p>\u201cFor every patch job I do I have a project plan that takes into account everything from normal backups and additional snapshots to notifying people and stopping services,\u201d he says. \u201cSome systems are really finicky and there\u2019s a very specific process to taking them offline. Being prepared and thinking through every possible scenario is key.\u201d<\/p>\n<h4><strong>Continue reading this article on CIO\u2026<\/strong><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>Written by Dan Tynan (Writer, Editor, and Consultant). Originally posted on CIO.com on June 25, 2018. Alvaka Networks CEO, Oli Thordarson, and\u00a0CTO, Unnar Gardarsson, contribute to this discussion on what projects IT professionals\u00a0dread the most. The projects that most IT professionals dread are the thankless yet essential tasks that garner little acknowledgment or respect. Patch [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":714,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[8],"tags":[28],"class_list":["post-1748","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-industry-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Most Dreaded IT Projects for IT Professionals from Patching to ERP<\/title>\n<meta name=\"description\" content=\"Information technology professionals provide their insight into their most dreaded IT projects. 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