What the heck *&#@ did you say about custom software development?
Here is a guest article from Tim Martin of Action Point (www.action-point.com ). I asked for permission to run his blog because it is a very important message. The only thing missing is his unique Irish accent. Tim writes:
What the *&#@ did you just say?
This was the reaction I got from a potential client after our initial meeting to discuss their need for a customized software. Two days later we signed a contract and they have become one of our most valued clients.
It’s about time for a little straight talk around here…
As the head of business development in the US for Action Point I’ve never been accused of being indirect or subtle. In the technology industry in general but especially when dealing with custom software companies, straight talk is a rare commodity. So what did I say to the client?...

You want to enter in a fully burdened labor rate for this field. What that means is that you want to take the base hourly rate, plus 25-30% for employer payroll taxes, benefits, vacation/holiday time, etc.
Smoke testing is a type of software testing performed by Alvaka after a software patching sequence to ensure that the system is working correctly and to identify any misconfigurations or conflicts within the patched system.
This is a basic cost calculator for you to compute your typical monthly cost for patching your servers, PCs, laptops, tablets and associated application software. It also forms the basis for you to begin calculating your Return on Investment for software patching, or for comparison with alternatives to the manual process of patching operating systems and application software—such as Patch Management as a Service, also known as Vulnerability Management as a Service.
Smoke testing is a term used to describe the testing process for servers after patches are applied.