How do you know your most important functions of your network are working?  How do you manage technical people whose work you don’t fully understand?  This week I have seven simple questions to ask and I provide you some tips on what answers you should expect.

Backup and Disaster Recovery is one of the most important functions in Information Technology management to assure the future viability of your firm.  But backup and DR is a function you don’t really know is working until you really need it and that is not the time to find out it is not working as planned.  My recommendation is that you bring this topic up in your next meeting with your IT team.  Here are the questions I suggest you ask:

1.       How is our backup system running?  (Let your IT person talk.  Be patient and don’t interrupt.  Let them tell you all they can.)

2.       Are we getting any error messages from the backups? (Error messages are not....