As a computer systems network manager and member of the nonprofit High Tech Crime Consortium, Kevin McDonald has seen all manner of data disasters: the medical company whose patient treatment records were lost in a warehouse fire; the police department whose website host vanished overnight; even the careless employee whose leaky liter of Coke ruined a computer server. “If you are a small business and you have a catastrophic loss of data, more likely than not you will never recover,” says McDonald, executive vice president at Alvaka Networks in Irvine, Calif. “Data storage is so cheap now, if you can’t afford it you should shut your business down and do something else.”
You want to enter in a fully burdened labor rate for this field. What that means is that you want to take the base hourly rate, plus 25-30% for employer payroll taxes, benefits, vacation/holiday time, etc.
For example, someone making $80,000 per year will typically work 52 weeks of 40 hours, or 2080 hours. $80,000 divided by 2080 is $38.46/hour. Multiply that hourly rate by 1.3, and you get $50.00/hour. Of course, rates of pay, taxes and benefits will vary from city, state and company; but 30% is usually a good number to use. Don’t forget to account for time-and-a-half or after-hours rates of pay if patching is being done in the late evening, early morning, or weekends (in order to avoid impacting user productivity).