If you have just gotten CryptoWall, CryptoLocker or some other variant, here are a few questions you should be prepared to answer on your road to recovery

1.       What date did you get infected? 

You might only have a few days to pay the ransom until it goes from $500 to $1000.  After 30 days you might not be able to decrypt the files at all.

2.       What type of files got infected and what do they mean to your business?

If the files are not worth $500 then don’t pay the ransom.  If the files are worth $5 million then you better be very careful and thoughtful about what you do.  The decryption process might not even work and if so....

If you have just gotten CryptoWall, CryptoLocker or some other variant, here are a few questions you should be prepared to answer on your road to recovery 2014-10-15T21:50:00+00:00

What Do I Do if I have CryptoWall or CryptoLocker?

I am surprised how many people are still calling with CryptoLocker problems.   I have gotten three calls in the past two days from people who have had infected/encrypted Cryptolocker files for as long as three months and they are just now dealing with the issue.  At this point in time I am not even sure paying the ransom will work for victims as the CryptoLocker network was taken down a couple of months ago by international law enforcement and with CryptoWall users only have 30 days to comply with the ransom demands.

So what options do you have if you are like these recent callers?

What Do I Do if I have CryptoWall or CryptoLocker? 2014-10-13T21:22:18+00:00