Ransomware Training for End-Users – Be Ransomware Aware
Educate your users - Don’t let them be tricked into downloading ransomware/malware
Everyone should follow this advice:
- Be very cautious when opening an attachment or clicking a link in an email, instant message, or post on social networks (like Facebook)—even if you know the sender. If you are suspicious, call to ask the sender if they sent it. If not, delete it.
- The attack can look like it is from an official sources like banks, UPS, FedEx, USPS, eFax, etc. This has been the most common attack method to date.
- If an e-mail gets blocked and quarantined by your spam filter, be very certain about the message and any attachments before you release it from quarantine. One user recently got burned this way.
- Avoid clicking Agree, OK, or I accept in banner ads in unexpected pop-up windows with warnings or offers to remove spyware or viruses, or on websites that may not seem legitimate. These are usually bogus. Call your IT specialist if you are concerned.
Smoke testing is a term used to describe the testing process for servers after patches are applied. 
Estimating an average time for patching servers and PCs can be a bit tricky. It can vary from one month to the next, depending upon the number and complexity of the patches released by your software vendors. You must consider all versions of operating systems and have a complete inventory of all your application software to do this job correctly. Our experience has shown that manual patching of systems takes on average of about 1.5 hours each.
This is a basic cost calculator for you to compute your typical monthly cost for patching your servers, PCs, laptops, tablets and associated application software. It also forms the basis for you to begin calculating your Return on Investment for software patching, or for comparison with alternatives to the manual process of patching operating systems and application software—such as Patch Management as a Service, also known as Vulnerability Management as a Service.